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Thursday, 24 October 2013

Company: by Serco Global Services

Industry: BPO

Location: Gurgaon, India

Salary: INR 2,50,000 - 3,25,000 P.A

Experience: 3 to 8 yrs

Job Profile:
  • Ability to proactively identify gaps, report on quality trends, make recommendations for improving and enhancing the existing framework / process.
  • Needs to work closely with client to proactively understand business needs and solutions to anticipated issues.
  • Increase effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures.
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